Tuesday, December 21, 2010

Make a call and save $150

I received my credit card bills last week. Apart from the usual horror of discovering that I have been swiping my Amex and Visa far too frequently, I realised that they had also charged me $150 for the annual fee.

Picking up my courage, I called the hotline expecting to have to make another of those threats to cancel my credit card to one of those innocent call operators. I was almost reciting the exact words to say to the operator.

To my surprise, I realized that it was now automated and just by punching in a few details, I got immediate confirmation that my annual fee for my credit card could be waived. All this without speaking to a human being. The banks must have been getting lots of phone calls and have thus implemented an automated service!

I really wonder whether there are people who actually pay annual fees for their credit cards nowadays. Almost everyone I know of does not pay their annual fees anymore. If that is the case, why don't the credit card companies just waive the fees once and for all?

5 comments:

  1. "Picking up my courage, I called the hotline expecting to have to make another of those threats to cancel my credit card to one of those innocent call operators. I was almost reciting the exact words to say to the operator."

    LOL.

    No need. Just do this. Call the hotline and politely said: Pls help me to waive the annual fee and any conversation from here onwards are just blah blah blah ... at the end of this they will just waive it.

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  2. credit card is a cleverly devised evil to get people to spend money that they don't have.

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  3. As it take effort to call and there'll always be the uninformed who'll never call so the bank will keep alive any revenue stream it can.

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  4. That is true. I am sure some people do not check their credit card bills

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  5. Yes, I am sure $150 is peanuts to quite a few people. But for me, just a phone call is all it takes to wipe out that annual fee =)

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