In the past 1 to 2 years, I have been encountering more and more service staff who have no inkling of how to speak English at all!!! And they are supposed to be in the customer service line!!
The reason I am angry is because one would expect them to at least speak some basic English considering the job that they are doing. Afterall, there are people in Singapore who do not speak Chinese.
Some of these service staff also have an attitude to go with it. I remember once when I clearly saw a service staff who I know was from China at first glance. I spoke in Chinese and asked for one food item. She packed in two instead and I quickly corrected her to say that I only wanted one. She had the cheek to speak back to me and said that I actually said two!! Wah...fainted...
The last encounter was really amazing. I was asking for a high chair for my child at a supposedly Western restaurant. The service staff stared blankly at me and I repeated the request.
The woman actually said this in Chinese: " Ni jiang hua yu hao ma?" (Can you speak in Chinese please?) I have nothing against speaking in Chinese to service staff. But my thoughts go out to the non-Chinese speaking population. How do they cope?
I have even seen with my own eyes, a service staff trying to speak to a Malay in Chinese before. After the Malay ignored her, she even like rolled her eyes, most probably thinking to herself why the customer was ignoring her.
My oh my...What is happening to Singapore??????????? Is it just me?