How did I do it?
It is simple. All it takes is a simple phone call to customer service.
I have a DBS credit card and all I did was to call the customer service hotline. I waited for roughly 5 minutes to be put through to an operator.
All I asked was that the annual fee be waived. The customer service officer was extremely polite and did not even ask for the reason why. She just said "Okay" and it was done.
She then went on to inform me that I had some points that were expiring and advised me on what to redeem which she proceeded to help me with too.
Just a few simple steps and I saved $150!
Most banks are more than happy to waive the annual fee as long as you ask. If they refuse to budge, you can threaten to cancel your credit card and place your business with other banks. That should make them budge.
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